About Us
FAQ
Contact Us
You've got
questions
,
we've got
answers
.
What do you need from me to work your segmentation magic?
You can start with as little as a list of your customer postal codes. (And soon - even less!) Got more info? You can go as detailed as you want - send us donation history, hours volunteered, purchases, basically any info you have where this person has interacted with you. Unsure where to get this or how to get it set up? We can help! Please, please, pleaaaaaaase don’t send us anything identifiable. Names, addresses, SIN, name of their first pet, favourite vacation, their high school best friend - these are all off limits. If our robots even get a whiff of this, they shut down and refuse to work. Personal information gives them the tummy troubles. Ice cream too.
Should I be worried about data privacy?
Nope. We're not creepy like that. You only send us postal codes with no identifying information and they’re deleted once we’ve sent you the report. We want personal information as much as you want to accidentally step in dog poo…probably even less. We work with postal codes and patterns, not names and birthdays. Your customers stay yours. Their privacy stays intact. And we all sleep better at night…unless you’ve got kids, then may the force be with you.
How fast can you turn my data into a story?
This will depend on what you provide us. Reach out and we can chat about your needs and what you’ve got access to today.
What support comes after the insights hit my inbox?
Got questions about what something means? Need help figuring out your next move? Want to brainstorm ways to reach those dreamy humans? We’re here to help you make the most of what you've learned. Whether that's a one-off chat or ongoing support, we'll figure something out that fits your needs (and your budget). We're always one email or call away. Think of us as your nerdy sidekick who's genuinely excited to see what you do with this stuff.
What's your favorite ice cream?
I'm glad you asked…mine is mint chocolate chip. The math robot is lactose-intolerant. What’s yours?
PS. Send us your favourite ice cream, and we'll send you a deal that's even sweeter.
